Last updated: 26/06/26

This Privacy Policy explains how CB Property Care (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our services, visit our website, or contact us.

1. Company Details

CB Property Care
Email: cbpropertycarelancashire@gmail.com
Phone: 0746684245

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal information:

Personal details

  • Name

  • Contact details such as email address and telephone number

Service details

  • Property addresses

  • Information relating to requested or completed services

Technical data

  • IP address

  • Device and browser information

  • Website usage data and cookies

Communication data

  • Records of correspondence when you contact us

3. How We Collect Information

We collect information in the following ways:

  • When you contact us by phone, email, or through our website

  • When you request a quote or use our services

  • Through cookies and similar technologies when you use our website

  • Through third-party providers involved in delivering our services

4. How We Use Your Information

We use your personal data to:

  • Provide and manage our services

  • Respond to enquiries and provide quotations

  • Carry out property care and maintenance work

  • Process payments and invoices

  • Maintain business records

  • Improve our services and customer experience

  • Comply with legal and regulatory obligations

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests in running and improving our business

  • Consent, where required (for example, marketing communications)

6. Cookies

Our website may use cookies to:

  • Ensure the site functions properly

  • Analyse website traffic and performance

  • Improve user experience

You can disable cookies through your browser settings, although some parts of the website may not function as intended.

7. Sharing Your Information

We may share your personal data with trusted third parties where necessary, including:

  • Payment processors

  • Subcontractors and service providers

  • IT and hosting providers

  • Professional advisers such as accountants or legal representatives

All third parties are required to handle your data securely and in compliance with data protection law.

8. Data Retention

We keep personal data only for as long as necessary to:

  • Carry out the services you request

  • Meet legal, tax, and accounting requirements

  • Resolve disputes or enforce agreements

9. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

If you wish to exercise any of these rights, please contact us at cbpropertycarelancashire@gmail.com.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last updated” date will be changed accordingly.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

CB Property Care
Email: cbpropertycarelancashire@gmail.com
Phone: 0746684245